Podcast 33 How to Make Customers into Raving Fans

All companies want to achieve a competitive advantage, but most of their methods provide short lived success at best. Listen and learn how you can achieve a sustainable competitive advantage with customers that are raving fans. This strategy doesn’t depend on constantly upgrading technology or marketing deals. Toyota and American Manufacturers for Excellence have uncovered […]

How to Create up to 55% Improvement in Performance

Companies spend thousands each year on training hoping for improved performance and productivity. However, they fail to see any significant return on their investment. Articles and network posting discuss topics such as resistance to change, motivating the learner, providing a vision of success, and tweaking the environment. One area that warrants more discussion is coaching […]

Podcast 32 How to Make Sales With Transformation Experiences

 Most people today are on social media, participate in a sports activity, perhaps use a virtual reality device, or participate in some other interactive experience. So, your typical buyer  wants to be actively engaged in the sales experience. Listen to the podcast and learn how you can provide dazzling dialogue and transformational experiences Click the […]